Hi everyone!

Online booking is currently paused, but appointments are still available and can be requested directly via email.

To Request an Appointment: Email hello@madskinyyc.ca with the treatment you’re interested in (or your main skin concerns if you’re unsure what to book), along with your preferred days and times. I’ll get back to you with the best available options.

Looking for Something Sooner? Join the Waitlist The waitlist on my Jane profile is always the best option if you’re flexible, open to a last-minute appointment, or hoping to get in sooner. I regularly review my waitlist and reach out directly as cancellations and openings become available.

I am currently accepting appointment requests for September through December 2026. Evening and Saturday appointments are especially limited, so pre-booking is highly recommended if you require a specific day or time.

Thank you so much for your continued support and patience as I juggle all the moving parts that come with running MadSkin as a solo business. I’m incredibly grateful for your understanding and continued support!

NOT SURE WHAT TO BOOK?

I’ve recently streamlined my service menu to create a more intentional and customized treatment experience. If you’re unsure which service is best suited to your skin, please reach out via email. I’m always happy to help guide you toward the most appropriate treatment or consultation.

IN-CLINIC DAYS

Appointments + Product Pickups

Tuesday: 10:00 AM – 8:00 PM Wednesday: 10:00 AM – 5:00 PM Friday: 9:30 AM – 4:30 PM Saturday: 11:00 AM – 4:00 PM

VIRTUAL CONSULTATIONS + PRODUCT DELIVERIES

Monday + Thursday

For current clients, if these updated hours make it difficult to maintain your regular appointments, please reach out directly and I’ll do my best to accommodate you.

A current client is anyone who has visited MadSkin within the past 24 months.

CANCELLATION POLICY

As a solo practitioner, last-minute cancellations have a significant impact on my business and on clients waiting for appointments. The following policy applies to all appointments, with no exceptions:

• Cancellations or reschedules within 24 hours: 50% of the scheduled service fee • Cancellations or reschedules within 12 hours: 100% of the scheduled service fee • No-shows: 100% of the scheduled service fee

A FEW IMPORTANT NOTES

MadSkin is a no-tipping studio. Pricing is thoughtfully set to reflect the time, expertise, education, and care that goes into each treatment, so gratuities are neither expected nor accepted.

Booking requests and client inquiries are not accepted through Instagram DMs or Facebook Messenger. For the quickest and most accurate assistance, please email hello@madskinyyc.ca.

Hi everyone! Online booking is currently paused, but appointments are still available and can be... Read More